Frequently Asked Questions
Q. How long does it take for an order to be
Our standard delivery
is 5 working days. If you require a faster delivery service please call our
customer service team on 01227 740066 to place your order.
Q. Do you deliver outside the UK?
Wahl (UK) Ltd can only
sell and deliver products within the UK and Ireland. If you are outside the UK
and Ireland, Please visit our website
your nearest Wahl distributor.
If you are in Southern
Ireland orders can be placed by sending a postal order/bank draft made payable
to Wahl (UK) Ltd, Herne Bay Trade Park, Sea Street, Herne Bay, Kent, CT6 8JZ
along with your name, address details and the products you would like to order.
Under Warranty Faulty Product
Q. Where do I return my faulty
Please return your
order to the original retailer to seek advice on the stores returns policy or
alternatively please return your item to Customer Service Department, Wahl (UK)
Ltd, Herne Bay Trade Park, Sea Street, Herne Bay, Kent, CT6 8JZ along with a
copy of your proof of purchase, your address details and a covering note to
state the fault with your item.
Q. Can I have my blades sharpened?
Yes most blades can be
sharpened, we offer a blade exchange service in which we swap your blades for
pre-sharpened blades; this enables us to offer a 24 hour turnaround, please see
the below link for more information on our blade sharpening service. http://wahlglobal.com/united-kingdom/hairstyling/blade-sharpening.html
Q. Can my product be repaired or
(UK) Ltd offers a service exchange and repair service. For more information on
the two services we offer please click on the below link http://www.wahlglobal.com/united-kingdom/hairstyling/clipper-and-trimmer-servicing.html
Ltd requires full payment prior to any exchange or service work being carried
out. Pre- Payment can be made by:
the below link (when added to the website)
the phone by calling our customer service team on 01227 740066
cheque/postal order/bank draft made payable to Wahl (UK) Ltd